UX425JA wrong PD firmware installed, battery not working

[stefanberke]

System: Windows 11 Pro
Battery or AC: AC and battery
Model: ZeenBook UX425JA_BX425JA
Frequency of occurrence: Always
Reset OS: Yes
Screenshot or video:
========================
Detailed description：

Did the exakt same as the person in this thread:
https://zentalk.asus.com/en/discussion/60567/ux325ja-wrong-pd-firmware-installed-battery-not-working
I accidentally installed the wrong PD firmware update and now the laptop can´t charge. It is not working at all with the AC connection either. The USB-C ports are dead.
In the Download-Center I searched for zenbook UX425 and two modells appeared. I took the wrong one.
Did you ever find a solution to the earlier thred!

[stefanberke]

Same thing here again.
https://zentalk.asus.com/en/discussion/44125/can-not-charge-zenbook-14-ux425j-maybe-power-delivery-f...

[Falcon_ASUS]

stefanberke

1. System: Windows 11 Pro
2. Battery or AC: AC and battery
3. Model: ZeenBook UX425JA_BX425JA
4. Frequency of occurrence: Always
5. Reset OS: Yes
6. Screenshot or video:

========================

Detailed description：

Did the exakt same as the person in this thread:

https://zentalk.asus.com/en/discussion/60567/ux325ja-wrong-pd-firmware-installed-battery-not-working

I accidentally installed the wrong PD firmware update and now the laptop can´t charge. It is not working at all with the AC connection either. The USB-C ports are dead.

In the Download-Center I searched for zenbook UX425 and two modells appeared. I took the wrong one.

Did you ever find a solution to the earlier thred!

UX425JA wrong PD firmware installed, battery not working

@stefanberke
If the PD function cannot be used normally,  please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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