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UX325JA wrong PD firmware installed, battery not working

System: Windows 10Battery or AC: ACModel: UX325JA.309Frequency of occurrence: AlwaysReset OS: YesScreenshot or video: ========================Detailed description:I inadvertently installed this PD firmware update (dlcdnets.asus.com/pub/ASUS/nb/UX425E...

Installing Windows 10 on ASUS Zenbook UX305FA

System: Battery or AC: ACModel: ASUS Zenbook UX305FAFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:I currently have Ubuntu on this laptop but have bought a new Windows 10 licence to install. When...

My Zenbook duo 14 screen pad is black.

System: 64-bit operating system, x64-based processorBattery or AC: Model: UX482EGRFrequency of occurrence: AlwaysReset OS: Screenshot or video: ========================Detailed description:Hi! I need help. I updated my laptop several weeks ago, and e...

Asus Ux582H Second screen is set to mousepad

Hi friendsI have a UX582H and it's new for me, I know the second screen can be a big mouse pad for the main screen and now it's sets to it and I can't back it to normal mode. so when I touch it, the mouse curser on main screen works (same as small ri...

saber2q by Star I
  • 5 replies
  • 0 kudos

Zenbook UX3402 Sound Broken and Slow boot times

Battery or AC: Both...Model: UX3402ZA OLEDFrequency of occurrence: 100%Reset OS: YesScreenshot or video: N/ASystem: UX3402ZA/ Q409ZA-EVO.I5256BL (BestBuy)S========================Detailed description:Bought it brand new from BestBuy, Everything worke...

hpad by Star I
  • 11 replies
  • 0 kudos

How do you get to speak to ASUS repair?

System: Windows Pro 11Battery or AC: Model: Zenbook Pro 15 UX550GEFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:I have been unable to speak to anyone without my serial number, which I can't find....

UX434FLC -XH77 usb c external display

System: Battery or AC: Model: UX434FLC -XH77Frequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:Hi, I want ot know if the usb c port in my laptop supports an external display. I´m using the hdmi port f...

damianj by Star I
  • 2 replies
  • 0 kudos