Splendid crashing on Windows 11

BDCTVBDCTV Level 1
edited March 10 in ZenBook
  1. System: Zenbook Duo
  2. Battery or AC: AC
  3. Model: UX581GV
  4. Frequency of occurrence: everytime on reboot
  5. Reset OS: Windows 11
  6. Screenshot or video:

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Detailed description:Splendid crashes on startup of Windows. I see in the Event Viewer

Faulting application name: AsusSplendid.exe, version: 2.1.22.0, time stamp: 0x61d65012

Faulting module name: AsusTru2Life.dll, version: 4.0.7.2, time stamp: 0x61baec47

Exception code: 0xc0000005

Fault offset: 0x00000000000026e9

Faulting process id: 0x0x38F4

Faulting application start time: 0x0x1D80ADE5AB5DD99

Faulting application path: C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_8c13dfd9a3013c06\ASUSOptimization\AsusSplendid.exe

Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_8c13dfd9a3013c06\ASUSOptimization\AsusTru2Life.dll

Report Id: 3c0be3bb-43e0-4561-a196-b9902525de9a

Faulting package full name:

Faulting package-relative application ID:

================

Fault bucket 2192799447733368449, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0


Problem signature:

P1: AsusSplendid.exe

P2: 2.1.22.0

P3: 61d65012

P4: AsusTru2Life.dll

P5: 4.0.7.2

P6: 61baec47

P7: c0000005

P8: 00000000000026e9

P9:

P10:


Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a483d4b5-017d-4c1e-8a9f-963f7fafda85.tmp.mdmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9804812a-8e85-4152-a43c-b03518df86bc.tmp.WERInternalMetadata.xml

WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20220115_1 EC_0_inject.etl

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.11393e9f-79d5-4d51-b882-cd2db7b44a23.tmp.etl

WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6d726109-b2e0-46c6-9f56-b17c90b599e8.tmp.etl

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.12a025e2-f30c-416d-bd8b-85d504760783.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.dc8e2823-870d-4c29-8924-967b2d27f968.tmp.txt

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4f3d8786-ac1e-49f5-b0c8-e3aaf1d01077.tmp.xml


These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AsusSplendid.exe_5b593067bb6e8b5b5da49b259f14cfe0ab78337a_14926672_fecaffaf-6310-4949-ae28-47feeb41767d


Analysis symbol:

Rechecking for solution: 0

Report Id: 3c0be3bb-43e0-4561-a196-b9902525de9a

Report Status: 268435456

Hashed bucket: b935bdf8a0e474448e6e637ad1d1f681

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