11-02-2023 01:39 AM
Hello!
Few month ago I posted about a problem with my ASUS ZenBook Pro Duo 15 UX582 that started to crash when working on battery. Initially with the help of @Falcon_ASUS we did some diagnostics and next BIOS release (306) seemed to solve the issue.
Few month later and few windows updates the problem is back with exactify the same symptoms.
Previous thread: https://zentalk.asus.com/t5/zenbook/asus-zenbook-pro-duo-15-ux582-crashing-on-battery-after-bios-305...
I would appreciate any further help on the issue.
11-06-2023 04:48 PM
@EikroA
In order to further clarify the issue, we kindly request you to provide the current system version (operating system build number) you are using, a screenshot of the Windows Update update list, and a video demonstrating the issue you are encountering. We apologize for any inconvenience this may cause.