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ZenBook 14 OLED feels really hot near the left and above the back vent. Is this normal?

zenhot
Star I

ZenBook 14 OLED feels really hot near the left and above the back vent. And in standard mode, the fan doesn't even fire up to higher RPM when temp hits above 70c. Watching 4k videos is enough to make it hot. Is this normal? It works great but it works hot. I never felt such levels of heat from my previous laptop which is a much cheaper vivobook model. 😥

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@zenhot
Please refer to the following FAQ for troubleshooting.

[Notebook/Desktop/AIO/MiniPC] Troubleshooting - Computer Overheating and Fan issues 
If you still believe that the laptop may be overheating and experiencing abnormalities, it is recommended to take the laptop to a service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.