Splendid crashing on Windows 11

[BDCTV]

System: Zenbook Duo
Battery or AC: AC
Model: UX581GV
Frequency of occurrence: everytime on reboot
Reset OS: Windows 11
Screenshot or video:
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Detailed description：Splendid crashes on startup of Windows. I see in the Event Viewer
Faulting application name: AsusSplendid.exe, version: 2.1.22.0, time stamp: 0x61d65012
Faulting module name: AsusTru2Life.dll, version: 4.0.7.2, time stamp: 0x61baec47
Exception code: 0xc0000005
Fault offset: 0x00000000000026e9
Faulting process id: 0x0x38F4
Faulting application start time: 0x0x1D80ADE5AB5DD99
Faulting application path: C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_8c13dfd9a3013c06\ASUSOptimization\AsusSplendid.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_8c13dfd9a3013c06\ASUSOptimization\AsusTru2Life.dll
Report Id: 3c0be3bb-43e0-4561-a196-b9902525de9a
Faulting package full name:
Faulting package-relative application ID:
================
Fault bucket 2192799447733368449, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: AsusSplendid.exe
P2: 2.1.22.0
P3: 61d65012
P4: AsusTru2Life.dll
P5: 4.0.7.2
P6: 61baec47
P7: c0000005
P8: 00000000000026e9
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a483d4b5-017d-4c1e-8a9f-963f7fafda85.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9804812a-8e85-4152-a43c-b03518df86bc.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20220115_1 EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.11393e9f-79d5-4d51-b882-cd2db7b44a23.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6d726109-b2e0-46c6-9f56-b17c90b599e8.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.12a025e2-f30c-416d-bd8b-85d504760783.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.dc8e2823-870d-4c29-8924-967b2d27f968.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4f3d8786-ac1e-49f5-b0c8-e3aaf1d01077.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AsusSplendid.exe_5b593067bb6e8b5b5da49b259f14cfe0ab78337a_14926672_fecaffaf-6310-4949-ae28-47feeb41767d

Analysis symbol:
Rechecking for solution: 0
Report Id: 3c0be3bb-43e0-4561-a196-b9902525de9a
Report Status: 268435456
Hashed bucket: b935bdf8a0e474448e6e637ad1d1f681

[Falcon_ASUS]

BDCTV

https://zentalk.asus.com/en/discussion/comment/202837#Comment_202837

Thank you for your help.

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@BDCTV
I have sent you a message, please check.
Thank you.

[Falcon_ASUS]

TD47

FYI: I am getting the same, i.e. very frequent asussplendid.exe crashes with Access Violation error 0XC0000005. Asus diagnostics was run from the MyAsus APP, no problems found.

My version of the system control software is V3.0.21.0, same as others with this buggy version. When are we likely to see a fix please? NOTE: the "splendid" setting is Normal, never changed it.

Laptop is Asus VivoBook, X712EA, firmware X712EA.305, OS is Windows 10 Home, Version21H2, Build 19044.1503.

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@TD47
Your situation appears to be different from BDCTV. The problem with BDCTV is that after updating to V3.1.0.0, there will be a splendid crashing problem. In your current situation, I would recommend you to remove MyASUS and reinstall it. Thank you.