Laptop complete freeze while watching video
- System: Windows 10 Version 2004 (OS Build 19041.1110)
- Battery or AC: Both
- Model: Rog Strix G15 G513QC
- Frequency of occurrence: Always
- Reset OS: No
- Screenshot or video:
The problem occurred when I was watching some movie on Netflix. Every time I hit pause, the laptop complete freeze, no mouse, keyboard nothing seem to works. I have to hold the power button to restart the system.
Now it's even worse, video on Youtube also have the same problem.