Bluetooth disappeared from device manager - Problem and Solution

edited August 2021 in ZenBook
  1. System: Windows 10 64-bit
  2. Battery or AC: Both
  3. Model: UX461U
  4. Frequency of occurrence: Once
  5. Reset OS:
  6. Screenshot or video:


Detailed description:Detailed description:Bluetooth just stopped working. On/off icon disappeared from action panel from windows. Bluetooth device is not even shown in Device Manager any more. Consequently my bluetooth mouse and speaker stopped working :(

Here's what to do to fix it!

Method 1 on the list available when you search Google for "Generic Bluetooth Radio Driver for Windows 10 (techoutput DOT com) " .

Sorry about this - I'm new and can't post links "yet".

Here's the quick summary!

  1. Find Windows Update in Settings
  2. Click Check for Updates
  3. Select Update BIOS
  4. Restart when instructed to

BIOS Update occurs. And like magic, all good when it restarts! Yay!

Hope this helps.

FYI ASUSTalk Admins, please make SIGN UP easy to find on this site!

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