I've been having issues with my Bluetooth for weeks now and I am at wits' end trying to find a solution for this f'ing problem.
I had a Logitech Mouse connected via Bluetooth that would randomly disconnect from the laptop (Asus X571GT). I thought it was the mouse.
I've tried uninstalling and reinstalling the Intel Bluetooth drivers, the Asus Bluetooth drivers. Doing the Troubleshooting, nothing worked.
I noticed every time the Bluetooth disappeared under the Device Manager, this 'unknown usb device descriptor request failed' driver would appear under the USB dropdown menu.
I tried this solution here: https://youtu.be/FYohvHQuahU
where you take the USB location and add it to the registry. It worked for 8 days, sweet, but today the Bluetooth randomly disappeared (usually causing my computer to freeze up for 10 seconds or crash all together).
Back to the drawing board, I go into my device manager and again, Bluetooth is gone but 'unknown usb' is back.
I right click it and go into Properties and then click the events tab, and I see this path "Device USB\VID_0000&PID_0002\5&2ffe2fb5&0&14 was configured"
I go into my Bluetooth and (show hidden devices) and i see under General > Device Status: "Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
And under the Events tab: "Device USB\VID_8087&PID_0AAA\5&2ffe2fb5&0&14 was configured. "
Same exact path.
Does anybody have an actual solution that would help?
Nothing is connected to my USB except my USB dongle for my mouse. That's it.
