The wide-angle camera freezes

damian.tofil890525

Hi All. I have a problem with my Zenfone 6 wide angle camera. Camera working fine until I want to change to wide angle. Please look attached video. Anyone have this issue?

2020-11-29-21-25-07.mp4

Anders_ASUS

https://zentalk.asus.com/en/discussion/40981/the-wide-angle-camera-freezes

When did this happen? Right after an update or did it just happen? Can you take photos in portrait mode?

damian.tofil890525

First time I saw this few weeks ago (two months) maybe more, I'm not sure. Portrait mode doesn't work as well. Please check video attached.

Any ideas?

2020-11-30-11-51-45.mp4

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/136537#Comment_136537

Looks like hardware issue. Please contact ASUS Service

damian.tofil890525

How can I contact them? By email or social media?