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Camera issues / camera image goes black, freezes, can't take pictures

dan23
Star I

Whenever i open the camera app, i hear the lens opening and closing, or the shutter or whatever, the phone vibrates a little, the screen goes dark then the camera works again for a millisecond and i can capture an image, then it freezes again, i tried deleting cache and all that, i tried with a 3rd party camera app, still same issue. It started randomly a few months ago, got progressively worse. Right now i cant even take pictures or capture a video.. 

Didn't drop the phone, didn't scratch the camera, just started doing this.. what can i do?

2 REPLIES 2

Mansi_ASUS
Moderator
Moderator

Hi @dan23,

Do you experience the same issue with third-party camera apps?

dan23
Star I

Yes. Same issue