08-24-2024 03:14 AM
Starting on Tuesday 20 September, my Asus Zenfone 9 keeps making a mysterious alert sound that I have never heard before. Every time this happens, no notification appears in the tray, so I don't know what is causing it. The sound is very frequent and totally unpredictable.
I have already tried closing all apps, restarting the phone and adjusting the sound settings. Even when the volume is set to zero, the alert sound still plays through the speakers.
I have attached a recording of the alert sound playing twice.
Thanks for any help you can provide!
Details:
09-01-2024 09:48 PM
If the issue persists even after these steps, it might be worth contacting Asus support, especially since you mentioned that even lowering the volume doesn't stop the sound. There could be a deeper issue with the firmware. Official Login Link
a month ago
Hello,
This is also happening to me. 2 weeks ago, the exact same sound /alert starting to occurs really often and unpredictable. No notification appears. Battery is fully charged.
This appears also during safe mode....
I installed log at reader and got some logs with 1 error (see screenshot).
I can silent the alert by putting the phone to silent (see 2nd screenshot) but then, my phone does not ring....
Please help.
Thank you.
a month ago