My laptop fingerprint is not working
singhgaurav72092
Level 1
- System: vivobook
- Battery or AC: both
- Model: x512fL
- Frequency of occurrence: continues
- Reset OS: windows 10
- Screenshot or video:
========================
Detailed description：i have bought the laptop a week ago and using its Windows hello feature specially fingerprint. Now its showing that fingerprint driver and camera driver is not compatible plzz help me.
I had made a recovery drive when bought the laptop and use that to recover its all setting still its not working
This discussion has been closed.
Comments
is this happened windows latest updates installed ?
If yes means, uninstall the updates .
Or do system restore point.
Hello singhgaurav72092,
May I have a screenshot of the error message?
Thank you.