My laptop fingerprint is not working
singhgaurav72092
Level 1
- System: vivobook
- Battery or AC: both
- Model: x512fL
- Frequency of occurrence: continues
- Reset OS: windows 10
- Screenshot or video:
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Detailed description：i have bought the laptop a week ago and using its Windows hello feature specially fingerprint. Now its showing that fingerprint driver and camera driver is not compatible plzz help me.
I had made a recovery drive when bought the laptop and use that to recover its all setting still its not working
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is this happened windows latest updates installed ?
If yes means, uninstall the updates .
Or do system restore point.
Hello singhgaurav72092,
May I have a screenshot of the error message?
Thank you.