My laptop fingerprint is not working
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07-18-2020 04:31 PM
System: vivobook
Battery or AC: both
Model: x512fL
Frequency of occurrence: continues
Reset OS: windows 10
Screenshot or video:
========================
Detailed description:i have bought the laptop a week ago and using its Windows hello feature specially fingerprint. Now its showing that fingerprint driver and camera driver is not compatible plzz help me.
I had made a recovery drive when bought the laptop and use that to recover its all setting still its not working
Battery or AC: both
Model: x512fL
Frequency of occurrence: continues
Reset OS: windows 10
Screenshot or video:
========================
Detailed description:i have bought the laptop a week ago and using its Windows hello feature specially fingerprint. Now its showing that fingerprint driver and camera driver is not compatible plzz help me.
I had made a recovery drive when bought the laptop and use that to recover its all setting still its not working
2 REPLIES 2
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07-19-2020 05:09 AM
singhgaurav72092is this happened windows latest updates installed ?
- System: vivobook
- Battery or AC: both
- Model: x512fL
- Frequency of occurrence: continues
- Reset OS: windows 10
- Screenshot or video:
========================
Detailed description:i have bought the laptop a week ago and using its Windows hello feature specially fingerprint. Now its showing that fingerprint driver and camera driver is not compatible plzz help me.
I had made a recovery drive when bought the laptop and use that to recover its all setting still its not working
My laptop fingerprint is not working
If yes means, uninstall the updates .
Or do system restore point.
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07-19-2020 08:05 PM
Hello singhgaurav72092,
May I have a screenshot of the error message?
Thank you.
May I have a screenshot of the error message?
Thank you.