[Phone] What data can I backup/restore with "Local backup"? What data cannot be backed up?

FAQBotFAQBot admin
edited September 2020 in FAQ

Data that can be backed up/restore:

1. Contacts (not including content stored in Google accounts or SIM card)
2. SMS
3. Call log
4. Chrome browser bookmarks (not including content stored in Google Accounts)
5. Photos
6. Videos (not including files that are encrypted by third-party applications to prevent copying, such as Netflix)
7. Music (not including files that are encrypted by third-party applications to prevent copying, such as KKBOX)
8. Audios (only back up files in ASUS built-in Sound Recorder and Call recording)
9. Other document files, including compressed files, PDF, Microsoft Office, APK
10. System settings, including home, contacts, call, ringtones, clock, weather
11. Some third-party apps and data

 

Data that cannot be backed up:

Third-party apps
1. Google service related apps
2. X-brand phone's built-in apps
3. Apps that are duplicated using TwinApps, such as duplicated Facebook

 

Apps data
1. If the app itself cannot be backed up, it's data can't be backed up too
2. If the app itself prohibits the system from backing up data, such as Sogou input method or LINE's device-bound data
3. Data stored in cloud
4. User's login data with safety certificate
5. Disabled apps
6. Apps tested by ASUS that are found to behave abnormally after being restored, and labeled as unbackupable apps, such as Fubon Bank mobile app
7. Android Instant Apps

 

Note: This knowledge is currently only applicable for ZenFone 6. Please stay tuned for further updates on our Official Website.

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