Unable to unlock Bootloader on Zenfone 9 and Zenfone 10

[totmakina]

 Because the bootloader could not be unlocked on Zenfone 9, I decided to write to Asus Support to be told when it would be possible to unlock the bootloader on Z9 and Z10. The response I received was that it would no longer be possible to unlock the boot on any of these phones. Upon receiving this news I decided not to buy the Z10. I think it is a big mistake that Asus has decided that the boot cannot be unlocked. I don't know if they will change their mind, but there will be many of us who decide NOT to buy it.

 

[gloomy_jw]

I've been waiting for a month since I bought the rog phone 7.

I'm tired of call drops and missing mms.
Why prevent bootloader unlock?
If volte does not work, please open it so that you can correct it yourself.

[Sendashano]

i dont know who is right, the admin from forum or just some random customer services, i mean all of those customer services somehow cannot even solved minor problem, meanwhile on the other forum @Mansi_ASUS said the ubl will be available again, but yeah if the unlock tools wont released as their promised, just sell it and move to another brand, since mi13 or s23 kinda tempting right now

[lambrosgg]

What is being said doesn't really matter. Actions speak louder than words and the action Asus took is making the unlock tool unusable for 1 month already without reason or any official statement. We can read between the lines, I think its safe to say they never intended to give it back. Hopefully if enough people complain.

[totmakina]

Hello friend, that's why this Post was written. Let's hope it gets to Asus and they finish making up their minds and they re-enable the unlock.

Thanks for tour letter

[Verknaller]

My Zenfone 10 is shipping tomorrow, ordered July 27th.
Today I find out that I will not be able to unlock the bootloader.
The phone will remain in the box when I receive it.

Hopefully through an official channel ASUS will confirm that the ability to unlock the bootloader of the Zenfone 10 will come.

If not, the phone will be returned before the 14-day window and I will take my money back from Asus. They're not getting my money if I cannot use the device however want.

I will contact support myself too although I have seen a support reply from my region (Belgium/The Netherlands) also stating that from HQ they've heard that the tool will no longer be used.

Incredibly dissapointing.

Update: Belgium/The Netherlands Customer support also confirmed to me that unlocking the bootloader is not supported on the Zenfone 9 or 10 and will not be supported.
The phone is currently in transit to me. Giving it 14 days like I mentioned earlier and wait out an official response from Asus. If not, back it goes 🙂