09-10-2021 12:59 AM
10-20-2021 05:01 AM
10-20-2021 05:53 AM
DuenYou have interesting data 🙂 Remember that they don't take into account the cases when the user reports directly to asus service, skipping the store.
My wife just called me from her laptop and showed me the issue with the phone. It's 2 months old. I work at the store it was bought in, will post again with whatever info I can get from the workshop. Might take 2-3 weeks.
Signed up here just to post for visibility/stats on the issue.
Edit: Just went through our service tool, there are 14 cases in the Nordic countries from the same store chain. First happened in August.
10-20-2021 08:02 AM
10-20-2021 01:23 PM
daniel91mThis is true. We don't really sell many of these phones at all in our stores. Also this is just one store chain in the Nordics. I'd say the failure rate is pretty high. MFD on our device is 05/2021 if that helps any statistics.
You have interesting data 🙂 Remember that they don't take into account the cases when the user reports directly to asus service, skipping the store.
10-20-2021 01:57 PM
almizNumbers are definitely going up, at least 2 devices a day, Asus should just recall this lemon!
Today I got a "ramdump" error on my phone. The phone was bought on Aliexpress with delivery to Russia. Replacing the motherboard in a service center is equal to the cost of the phone. I ask ASUS representatives to give an answer when there will be a solution to this problem?