ZenFone8 stuck on waiting for flashing full ramdump
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09-10-2021 12:59 AM
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.
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08-31-2021 06:38 AM
@e0406774 Please contact a local ASUS service center and explain your issue to them. Also check your inbox for a PM from me with some follow-up questions regarding your device.
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08-31-2021 06:48 AM
marzvinI've sent my request yesterday and maybe after 4hrs I've received an email with my RMA number and information that UPS will pick it up today. I would say that less than 24hrs in my case so pretty fast. We will see if service is also that fast 🙂https://zentalk.asus.com/en/discussion/comment/184058#Comment_184058
Thanks. So it appears its going to be a long wait for them to sort this out. Did you send with the charger?
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I've packed everything I got and was in box once I've received it (case, charger, documents, etc).
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09-01-2021 01:09 AM
daniel91m@daniel91m did he answer you privately again?@Gustav_ASUS I have a few questions (public, not private):
1. Do you know the cause of damage to phones (motherboards)? the topic is also known on the xda forum, it is not a single case (statistically, only some users wrote something about it on the internet)
2. Have the mainboards or other responsible components been improved in the next, newer series? Are the phones repaired on the same components as before the repair?
3. Are there global problems with the availability of spare parts at present?
I am waiting for your sincere reply and best regards
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Surely this thread will be closed again soon.
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09-01-2021 01:53 AM
rafal.osko@rafal.osko they replace the mainboard. Which also have your memory. So you will lose all your files.https://zentalk.asus.com/en/discussion/comment/184023#Comment_184023
Saw your thread about repair service quality. UPS just picked up the package from me and I hope that my repair won't be the same as yours.
Btw do you know what they've repaired in yours? Seems like some parts were changed as they've opened it up.
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09-01-2021 02:39 AM
irvinHow long did they have yours and were abouts are you please country wise?https://zentalk.asus.com/en/discussion/comment/184044#Comment_184044
@rafal.osko they replace the mainboard. Which also have your memory. So you will lose all your files.
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