02-18-2023 06:55 PM
I installed the pushed update for Android 13 on my Zenfone 8, and after that my WiFi hotspot stopped working. The option is no longer under its typical location in Settings > Network & Internet, it must be searched for or accessed via shortcut. I have tried changing all Hotspot settings, factory reset the phone, and I even contacted my wireless provider to confirm service is active for my account. I have read that downgrading to Android 12 enables WiFi functionality again, but I'd like to know how ASUS will address the issue.
02-18-2023 07:34 PM
I have the same problem. Upgrading to A13 made Hotspot dysfunctional. Downgrading to A12 makes Hotspot work again.
02-19-2023 08:18 AM
Same issue. Pls help ASUS. I USED hours of hotspot before upgrading and was perfect, now the toggle button doesn't turn it on. Tried restart and messing with setting and third party apps, nothing works
02-19-2023 09:20 PM
Hello, @sevilla952 , @johnsmith303 and @ustaarthur .
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.
02-20-2023 12:26 AM
better take it to the nearest service center
I also just experienced the same thing and it turned out that the motherboard of my cellphone was damaged because of upgrading to android 13. if it is still within the warranty period, the cellphone machine will be replaced for free.