02-18-2023 05:47 PM - edited 02-18-2023 07:42 PM
I got an OTA update on my Zenfone 8 to Android 13, and after that my Hotspot isn't working. The button isn't even moving to ON. I have tried changing all Hotspot settings, factory reset the phone, still not working. I downgraded to A12 and it started working. Updated it back up to A13, again not working.
02-19-2023 08:19 AM
Same issue here. They need ti fix this immediately!
02-19-2023 09:06 PM
Hello, @ustaarthur and @johnsmith303 .
We apologize for any inconvenience this may cause.
Could you please check the top right corner of the screen and kindly share the requested information in the PM inbox?
02-20-2023 12:28 AM
better take it to the nearest service center
I also just experienced the same thing and it turned out that the motherboard of my cellphone was damaged because of upgrading to android 13. if it is still within the warranty period, the cellphone machine will be replaced for free.
02-20-2023 12:36 AM
I bought my phone in October 2021 directly from ASUS. It's been over 12 months. How long are the warranties on these phones?