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Zenfone 8 hotspot not working after Android 13 update

sevilla952
Star I

I installed the pushed update for Android 13 on my Zenfone 8, and after that my WiFi hotspot stopped working. The option is no longer under its typical location in Settings > Network & Internet, it must be searched for or accessed via shortcut. I have tried changing all Hotspot settings, factory reset the phone, and I even contacted my wireless provider to confirm service is active for my account. I have read that downgrading to Android 12 enables WiFi functionality again, but I'd like to know how ASUS will address the issue.

80 REPLIES 80

ustaarthur
Star III

I have the same problem. Upgrading to A13 made Hotspot dysfunctional. Downgrading to A12 makes Hotspot work again.

johnsmith303
Star II

Same issue. Pls help ASUS. I USED hours of hotspot before upgrading and was perfect, now the toggle button doesn't turn it on. Tried restart and messing with setting and third party apps, nothing works

 

Jiaszzz_ASUS
Moderator
Moderator

Hello, @sevilla952 , @johnsmith303 and @ustaarthur .

Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you.

Same for me