Ok.. so I've written before on my zenfone 8 camera not working, and now I've got some interesting data points.
I've downloaded Google camera - what's interesting is google camera launches, but it seems like the "bottom" camera (12MP) works, but the "top" camera (64MP) doesn't. What I mean by works or doesn't is that google camera let's me select which lens I'm using - so if I use the 12MP everything works, but if I select the 64MP lens - nothing works.
Regarding the native Asus camera app - I guess something in the software doesn't like that the 64MP isn't working and so - you basically see a "black-screen". However, if you push around where the various camera modes are - you'll eventually find that PANO mode. What happens is the display now works - - why because by default the PANO mode using the 12MP lens.
While in PANO - I can turn on all the other modes available on the Zenfone 8. This enables Pro Video, Pro photo, etc.
OK.. here's where things get weird...
There are 2 modes that directly work when going into them:
- PANO - this always seems to work as PANO defaults to using the 12MP lens
- VIDEO - this "works" as long as hyper-steady is "on"
What I'm able to do is:
- go into PANO - which works because it's on the 12MP lens.
- while in PANO - I can select the 64MP lens (which now locks up the camera display)
- select PRO Photo - now works on the 64MP lens...
- while in PRO Photo - I can select the 12MP lens and it works
- while in PRO Photo - if I attempt to re-select the 64MP lens - it no longer works (the camera display now locks up)
NOTE: while the camera display is locked up, the camera mode selector works and the tilt sensor work regardless of the camera display being locked up.
However, I can go back to PANO mode, which works on entry because it defaults to the 12MP lens, and I can do this without problem.
What this tells me is that there's something in the software stopping the 64MP lens from working.
Why - because why would the "hardware" ONLY work on Pro Photo, when it comes from having previously been in PANO mode - with the 64MP selected.
I'm looking for someone at Asus who's interested in trying to solve this problem.
My phone is a Zenphone 8 - my system is updated to Android 13:
- 33.0210.0210.314
Software information is:
- M3.13.24.85-Sake_000110 (Baseband version)
- 5.4.210.qgki-perf-g5bebe76057da (kernel version - #1 wed Aug 2 00:30:07 CST 2023)
- 1.1.26 (extension ROM)
- TKQ1.220807.001.33.0210.0210.314 release-keys (Build Number)
Best Regards
John D'Alicandro
