System UI stopped working

[koallawindows10]

I still have a problem with the "system UI stopped working"
With UI elements not in the place that they should be, for example the top notification bar in landscape is one half of the screen with the rounded corners on the middle of the screen while they should stay at the corner
I am desperate cause it really ruins the user experience.
What will fix it?
are there any solutions?
will factory reset help?

[koallawindows10]

Irene2_ASUS

Hi @koallawindows10

Thanks for reporting this issue.

1.Could you let me know which firmware version are you right now?

2.Does it happen while using some specific app?

3.Could you share a screen record or video of this issue?

View post

Hi,
The firmware version is 31.1004.0404.81
Usually it happeneds with or without the night mode (nightlight) there is a huge change of it happening while in landscape on YouTube (vanced) and usually just landscape apps trigger it to glitch out and to stop the UI, but sometimes it's happening without landscape rn I will try to turn it off in the accessibility menu and I will update about the situation
Sorry but I can not screenshot or take a video of it since it requires another camera, I tried to screenshot it regularly but nothing strange showed up, I will attach an image that someone else posted

[koallawindows10]

That is exectaly what happened to me


Credit @Dark Space

[Irene2_ASUS]

@koallawindows10 thank you.
We are investigating this.

[tupatatapa]

The problem is mentioned in early December, the user who reported it was on Beta. Link to the topic:
https://zentalk.asus.com/en/discussion/56467/zenfone-8-android-12-beta-system-ui-stopped#latest 
From then till now the complaints are all over the forum and are the same as described.
It's February and no fix, but "We are investigating this." .....

[koallawindows10]

Irene2_ASUS

@koallawindows10 thank you.

We are investigating this.

View post

I turned off the system UI in the accessibility settings and the same thing