@martinparker28 Hey Martin,
Can you help us out with a log? Even if the steps work or not, our team will need your log to investigate.
Enable Logtool
1. Open calculator and input ".19595+="
2. Tap "Generate" in "Phone, mobile networks, signal and charge"type
Test steps
3. Quit and re-insert Smarty SIM card, check if having network.
4. Go Settings> Network & internet > Internet SIM1 (Smarty SIM) >check 5G Network option disabled.(image) , check if having network.
5. Enable/disable airplane mode, check if having network. (If pas, skip step 6)
6. Reboot, check if having network. (If pas, skip step 7)
7. Add an APN setting, check if having network. (image)
Export Log
8. Open calculator and input ".19595+="
9. Tap "Exporting.." to export log file. It will take few minutes.
10. Tap "Share" and select Google Dive to upload log file and share the link with me.
11. Please also upload screen recording to Google drive and share the link with me.
Thank you so much!