Bluetooth disconnecting when using a smartwatch
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01-24-2022
11:07 AM
- last edited on
01-16-2024
01:18 AM
by
ZenBot
Hi all.
Since the update to android 12, my zenfone 8 is always losing connection to my smartwatch (an amazfit GTS). I am not sure what is happening, but something is not right with Bluetooth after the update. I am using .81 version of android 12 (the last so far), and sometimes it seems that it is offline when I open its settings. I already tried to reset all the network/bluetooth settings, but it did not fix anything.
For me, this bug is annoying because I cannot use my smartwatch properly. I always have to turn off and on the Bluetooth to work, and after ~1 minute, it stops communicating with my phone. My girlfriend has an iPhone and the same smartwatch and it works just fine.
Please, fix it ASUS!
Since the update to android 12, my zenfone 8 is always losing connection to my smartwatch (an amazfit GTS). I am not sure what is happening, but something is not right with Bluetooth after the update. I am using .81 version of android 12 (the last so far), and sometimes it seems that it is offline when I open its settings. I already tried to reset all the network/bluetooth settings, but it did not fix anything.
For me, this bug is annoying because I cannot use my smartwatch properly. I always have to turn off and on the Bluetooth to work, and after ~1 minute, it stops communicating with my phone. My girlfriend has an iPhone and the same smartwatch and it works just fine.
Please, fix it ASUS!
5 REPLIES 5

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01-26-2022 01:37 AM
Hi @fabricioceschin
Please confirm your current firmware version
Does other devices connected through Bluetooth work fine? Does it only happen with your smartwatch?
Please confirm your current firmware version
Does other devices connected through Bluetooth work fine? Does it only happen with your smartwatch?
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01-26-2022 04:59 AM
Irene2_ASUSHi @Irene2_ASUS.
- Please confirm your current firmware version
- Does other devices connected through Bluetooth work fine? Does it only happen with your smartwatch?
View post
Firmware version: WW-31.1004.0404.81
It only happens with my smartwatch.
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02-03-2022 01:27 PM
Hi, the same issue for me with Amazfit gtr3 .
I have also some problems with Bluetooth headphone
I have also some problems with Bluetooth headphone
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02-03-2022 02:08 PM
