11-30-2019 01:06 PM
01-25-2020 06:42 PM
LP_ASUSMy phone doesn't offer the Android 10 update yet, so I am not having the restart problem at the moment.
I recommended that, and they were unable to recreate the issue. A log and a video from a 2nd device were requested earlier in the month but OP hasn't responded.
Would you like to help us out?
01-26-2020 02:22 AM
01-26-2020 03:16 AM
okurorhanyou are not alone, because my zenfone 6 (2019) restarts also when I change language to turkish and stucks at recovery mode too...
@LP_ASUS. Hello, I have sent 2 videos via PM to show the problem. In the first video, phone works nomally since startup language is English. When I change the language to Tr and restart the phone, stucks at recovery mode.
And also I have recorded 2nd video that IF it is factory resetted, software works in English language. Hope it helps them to fix it.
02-02-2020 04:03 AM
02-11-2020 09:39 AM