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Android 15 breaks background media playback

pate
Star I

Since my phone updated to Android 15 most if not all media playback has broken, regardless of service/app. A video or a song will play for about a minute before the media player itself disappears, requiring the app to be reopened to begin playing again. I've played with every battery setting and every solution online has been a dead end. Prior to the Android 15 update this problem did not exist, so it only leads me to believe it was caused by the Android 15 update.

5 REPLIES 5

Mattias_ASUS
Moderator
Moderator

Hello @pate 
I am not able to recreate this issue, have you tried doing a factory reset? This can fix many issues that can come with an Android update.

I have the same problem. There must be other ways to fix it than factory reset. 

Mattias_ASUS
Moderator
Moderator

If the problem is wider than just one app then it is best to do a reset to clear any issues that might have come from updating.

There could be other solutions but the safest bet is the reset, having a clean install is the best way to eliminate the possibility of other issues.

pate
Star I

Sorry, but No. In the world of 2FA, not having a phone tied to all of it is borderline impossible, factory resetting is not a valid answer for a problem created by Asus. Sure a factory reset could fix it, but that's simply not worth the headache of setting up the whole device with authentications again. The responsibility to fix it is on Asus with a patch or figuring out how to do it manually.