5 hours ago - last edited 4 hours ago
Phone not charging when power off mode
Model Asus Zenfone 5z
Not rooted
Last updated version
All the time this problem
Safe mode tried ,rebooted several times, developer options closed, everything tried still not fast charging and vibrating in power off mode while charging is on with ac adaptor
4 hours ago
I think this not to be happened because there is not such feature if mobile is off then phone not going to charge. Maybe it is issue related to ic's, also you can try these solutions
If the problem still not resolved then it is better to contact Asus support or visit a service center.......
4 hours ago
Everything you said already tried , only battery calibration is remaining to be tried , it's charging normal while phone is on but not fast charging taking 10 hours! Moreover in phone is off it's not charging at all and phone is vibrating at regular intervals frequency without charging logo of battery :battery:, I forgot to tell replaced battery few days ago but it was fast charging and this problem arose just yesterday,is it IC related issue ? service centre isn't in my city unfortunately