ASUS 5z slow charging speed after January security patch.

[nickbipul]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: Version WW-90.10.138.181
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by nickbipul on 2019/2/28 06:49 I have suddenly been experiencing slow charging on my ASUS 5z after January security patch before i get my ASUS 5z charged up in just a hour but now it takes more than 2 hr to fully charged. Now it seems like fast charging have been switched off with the update.i request asus to please see this matter and fixed it as soon as possible...

[ServiceE_Asus]

Hi All, Good day. The slow charge problem, we will improve this problem and also expected to conduct a software update plan in the subsequent system version. For further information, please stay tuned with ZenTalk forum. https://www.asus.com/zentalk/forum.php?mod=forumdisplay&fid=39 Thanks for your patience and understanding.

[tutu_sidhartha]

Emilee_ASUS posted on 2019/2/19 13:19 Hi nickbipul, Good day.

Having same problem as well , after on my ai changing it's showing same .. I HV to re boot my phone after that it's changed like previously .

[tutu_sidhartha]

M facing same problem as too I HV to restart Everytime to charge my Mobile faster . It's a software issue . Plz fix this as soon as possible . 

[aamirzahid99]

Hello everyone this is in regards of the charging issue in ASUS 5z after update so here is the issue, when charger is initially plugged the current will fluctuate somewhere i ln between 500-1000 ma, if i plug and unplug the cable from phone a couple of times charging will begin at faster rate and reach upto 2600 ma. Not sure if this is a software or hardware issue

[ServiceE_Asus]

Hi All, Good day. We've improved this problem in the latest system version WW-90.11.162.50. Please kindly help me update the firmware to the latest for a check. (settings> system > check update) Thank you.