Showing results for 
Search instead for 
Did you mean: 

No Data on Zenfone 4 Max after factory reset

Star I
I have No Data for my carrier on my Zenfone 4 Max after factory reset. Everything was working fine before the reset. I reset it because it was getting sluggish with bloat. The APN is set up properly. The bands are fine because it worked this morning. I am around 4GB under my monthly limit. It simply won't connect to data. The test menu can identify the network, but always says disconnected. Safe mode does nothing. Model ASUS_X001D Android Version 8.1.0 Security Patch Level March 5, 2019 (I had the April patch before the reset...). No updates 😞 Kernel Version 3.18.71-perf.g01fb63b SIM STatus: Voice and Data In Service Mobile Network state: Connecting I have already searched through all posts and cannot find a similar entry... 😞 Any help would be much appreciated. Thanks in advance.


Could you please provide a screenshot for me to confirm?
If you reinsert the SIM card, does the situation improve?
Thank you.

Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.