8 hours ago
Hi
I have a zenbook 14. The other day I used zoom and my picture came up as foggy is the best way to explain it. It’s never happened before. Today I used it again and it showed the same way.
i wanted to ask if this is something that I can fix or is it something that needs repairing?
thank you
7 hours ago - last edited 7 hours ago
Have you tried to wipe the lens with a cloth or a tissue?
This tends to happen a lot with many cameras when the lens is dirty or smudged. The amount of times I've seen people taking photos with the dirtiest lenses baffles me.
Pro tip: whenever you take a photo from anything, always wipe the lens clean.
6 hours ago
@Todayisagift80
As others have recommended, we suggest checking if there is any dirt on the camera lens that might be causing the issue, or you can refer to the following FAQ for reinstalling the driver to confirm.
[Windows 11/10] Troubleshooting - Camera problem
Thank you.