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Asus zenbook 14 - blue screen of death on my 1st week

raghulreyan
Star I

Hi,

 

Just bought an asus zenbook 14 - Amd 7530U

UM3402YA-KM541WS. I was using it for 2 days and it was fine. But randomly today morning I got a BSOD, and its shocking to see a brand new laptop do this and its not cheap by any means.

 

Asus. Should I be worried, I can make a replacement from my seller. Advice ASUS.

Ps: I do not have a picture as of now, would take one if I get the error again.

Thanks.

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@raghulreyan 
If you have any concerns about the newly purchased product, we recommend that you contact the dealer for feedback. As for your problem, it is recommended to refer to the following information for troubleshooting. Sorry for any inconvenience it may be caused.
[Notebook/Desktop/AIO] Troubleshooting - How to fix Blue Screen Errors in Windows (BSOD) 
Resolving Blue Screen errors in Windows 

ZenBot
Community Manager
Community Manager
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