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Failure to fulfill Adobe Creative Cloud event after purchasing ASUS laptop

hwangkr
Star I

On April 27th, I purchased an ASUS 2022 Zenbook 14X OLED (UX5400ZB-L7027W) from an online retailer. I bought the laptop because I liked its performance, but also because of an event that offered a 3-month subscription to Adobe Creative Cloud. I applied for the event properly, but ASUS seems to have terminated the event for no reason. (Despite this, they continue to advertise the event as ongoing.)
Despite this, many retailers and even the official ASUS website continue to advertise the promotion of a 3-month subscription to Adobe Creative Cloud worldwide. I believe that this activity constitutes the crime of fraud, which is established by deceiving people to receive property or gain financial benefits.
I demand that they stop this worldwide advertising fraud and immediately fulfill the promised 3-month subscription.Screenshot 2023-05-13 at 07.43.25.JPG

 

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3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@hwangkr
May I ask if you are participating in this event? 
https://www.asus.com/events/info/activity_AdobeCreativeCloud3month/ 
I have sent you a message, please provide your product serial number through the message for further confirmation.
Sorry for any inconvenience it may be caused. 

Falcon_ASUS
Moderator
Moderator

@hwangkr
The activity page should be opened normally. Please try again.
Thank you.
https://www.adobepartneroffer.com/go 

ZenBot
Community Manager
Community Manager
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