I have a ZenBook 14 and the g/f tried to update it to Windows since it kept pushing to update it to such O/S. And so, while downloading, installing, restarting, downloading, restarting a zillion times, the installation got to a point where the WiFi - Network adapter is nowhere to be seen and, can't even use any of the USB ports as the ZenBook won't detect anything that you would plug in. Tried to reboot, tried a multitude of solution but in vain.
Any suggestion, beside dumping ASUS for not replying to my many msgs, emails and chat attempt, and go for a more reliable brand and dedicated support ?
Well... I can't backup ziltch as no USB port are in working order. None ! Whatever you connect in any of the two USB ports, the system won't detect them at all. Talk about an ASUS Notebook crapping on its user alright !! 🙄
We recommend removing the SSD and connecting it to another computer using an adapter to back up your data.
If you are not familiar with this process, it is advisable to seek assistance from a friend who is more knowledgeable about computers.
Sorry for any inconvenience it may be caused.