Zenbook 14 UX3402z unable to connect to a monitor using the USB Type C, thunderbolt 4

[Albs12345]

I am unable to connect to a monitor using the type C connection. The monitor and cable has been tested on another computer without any problem.

[Falcon_ASUS]

Albs12345

@Falcon_ASUS

My supplier said there was nothing wrong with the computer, and wants to return it to me. but as tested there were the issues discribed, What are my next steps? My seller is based in Australia.

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@Albs12345
I would recommend reporting the situation back to the dealer again.
Or you can contact the local service center for help.
The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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