05-03-2023 06:20 PM - edited 05-03-2023 06:21 PM
My Zenbook 14 is stuck in a restart loop. It turns on, says “Updates are Underway”, then restarts immediately. I can get it into recovery mode, but don’t want to wipe my files. Anyone experience this issue or have any potential solutions?
Thanks in advance.
05-03-2023 08:02 PM - edited 05-03-2023 08:02 PM
@jjs2000
It sounds like your Zenbook is having trouble completing a Windows update. Please check if you can enter Safe Mode. If you can, please back up your data to an external storage device in Safe Mode first. Sorry for any inconvenience it may be caused.
[Windows 11/10] How to enter Safe Mode
08-21-2023 02:09 AM