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Zenbook 14 UN3481 Camera is glitching

Mohab
Star I
System: Windows 10 home insider x64
Battery or AC:
Model: Zenbook 14 UN3481
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
My Camera is glitching whenever I use it, in a video conference (Zoom, Skype) or even on windows camera app, it just repeats the last motion I did with my body, for example if I tilt my head to the right and back, it repeats this motion consistently,
I updated my camera driver, BIOS and every thing looks normal
any body had this problem?
below the video to show my problem

5 REPLIES 5

Blake_ASUS
Community Legend II
Hello Mohab,
May you help to enter safe mode to see if there is the same issue?
If so, it's very likely hardware problem.
Please send your device to service center.
Really sorry for the inconvenience caused.
Thank you.