Zen 435eg screenpad is working as second monitor only

[cyberfunkua]

System: win10home
Battery or AC: both
Model: ux435eg
Frequency of occurrence: Constant
Reset OS: no
Screenshot or video:
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Detailed description：screenpad stop working. i've already reinstalled all possible drivers and apps and still no effect.
pressing f6 reports "touchpad is disabled". And there is no touchpad device in device manager, but screenexpret monitor device is present

[cyberfunkua]

Hi,
error code 0x00000010

[cyberfunkua]

I'm not sure, but I think that touchpad device should be visible in DeviceManager, but there is no such device.

[cyberfunkua]

Ok, i'm done with full reinstall OS (21h1 home ed.). touchpad as device is not present in system.

[cyberfunkua]

i've sent to service center.
wil never buy asus anynore. 2000$ for such awful product...

[Blake_ASUS]

Thank you for the update and feedback.