Windows 10 restore from 11 gets stuck at Bitlocker but I don't have password or recovery key

[Readypat]

System: Windows 11 to 10 Home restore
Battery or AC: AC
Model: UX435E
Frequency of occurrence: every time, new laptop is unusable
Reset OS: Windows 10 Home
Screenshot or video: screenshot of error added
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Detailed description：

[Falcon_ASUS]

Readypat

1. System: Windows 11 to 10 Home restore
2. Battery or AC: AC
3. Model: UX435E
4. Frequency of occurrence: every time, new laptop is unusable
5. Reset OS: Windows 10 Home
6. Screenshot or video: screenshot of error added

========================

Detailed description：

Windows 10 restore from 11 gets stuck at Bitlocker but I don't have password or recovery key

@Readypat
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.