Windows 10 restore from 11 gets stuck at Bitlocker but I don't have password or recovery key

Readypat

1. System: Windows 11 to 10 Home restore
2. Battery or AC: AC
3. Model: UX435E
4. Frequency of occurrence: every time, new laptop is unusable
5. Reset OS: Windows 10 Home
6. Screenshot or video: screenshot of error added

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Detailed description：

Falcon_ASUS

https://zentalk.asus.com/en/discussion/58057/windows-10-restore-from-11-gets-stuck-at-bitlocker-but-i-dont-have-password-or-recovery-key

@Readypat

According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.