Windows 10 restore from 11 gets stuck at Bitlocker but I don't have password or recovery key

ReadypatReadypat Level 1
edited March 16 in ZenBook
  1. System: Windows 11 to 10 Home restore
  2. Battery or AC: AC
  3. Model: UX435E
  4. Frequency of occurrence: every time, new laptop is unusable
  5. Reset OS: Windows 10 Home
  6. Screenshot or video: screenshot of error added


Detailed description:


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