System: Windows 10
Battery or AC:
Model: Q538EI
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
Hi everyone, I got a really weird problem of my Zenbook Flip. Every time I move/hold my laptop, plugged or unplugged, it becomes super slow, the cpu usage decreasing drastically, it's like the hardware is heavily bottlenecked. However, after I keep it stationary, the laptop performance resumes to normal after ~30 seconds.
I am suspecting the internal gravity sensor is somehow messed up (I could be totally wrong about this), and don't know how to fix it. I also tried contacting the customer service, through where I found no valuable solutions, unfortunately. (I was told to reinstall display drivers and restore windows. I did not think the problem has anything to do with the display, yet I still reinstall the drivers downloaded from their provided links. After that nothing changed, the problem persists.)
Any suggestions/solutions would be appreciated. Thank you in advance.