UM5302TA how to use USB Type C to Charge a Phone with Laptop OFF

[rickyprose]

Dear all,

Is the function available to charge an external device (like smartphone) using the USB Type C from the Zenbook UM5302TA when the Laptop is OFF?

I did try to connect my Smartphone, is starting to charge for 1 sec and then stop charging.

There is anyway to enable/correct it?

On my old XPS I can do it enabling from the BIOS, but I don't see this function on ASUS BIOS.

Thanks a lot for any reply/suggestions.

Rickyprose

[Falcon_ASUS]

@rickyprose 
We apologize for the inconvenience you are experiencing. The Zenbook UM5302TA does not support charging external devices via USB Type-C when the laptop is turned off. The USB Type-C port can only be used for charging the laptop when it is turned on. Sorry for any inconvenience it may be caused. 

[rickyprose]

Dear @Falcon_ASUS 

thanks a lot for the quick reply.

Last question to close the topics: do you know if in the future this function will be enable at BIOS level or will be not possible due of limitation in H/W design? 

Thanks

Rickyprose 

[Falcon_ASUS · Accepted solution]

@rickyprose 
This should not be a hardware limitation. Based on my understanding, due to power-saving considerations in laptop products, the likelihood of adding this feature is relatively low when portable power banks are already widely used. Thank you for your continued support and patronage.

[ZenBot]

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