System: Windows 10
Battery or AC: Battery
Model: UM425IA
Frequency of occurrence: 2-3 times a day
Reset OS: No
Screenshot or video:
BIOS: 309
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Detailed description：
Hello,
I have a problem with my laptop. The CPU gets stuck 2-3 times per day at 0.38Ghz. It helps when I close the lid (when I put my laptop to sleep) and open it again - after that CPU frequency is back to normal. I believe it happens only on a battery. My laptop is running on the last available BIOS 309.
I'm not sure but I think I didn't have that problem on BIOS 307 (at least not that often).
It is possible to downgrade the BIOS to 307? Or do you have any other solution to this issue?
