ASUS - ZenTalk

PorteX · 06-26-2021

System: Windows 10Battery or AC: BatteryModel: UM425IAFrequency of occurrence: 2-3 times a dayReset OS: NoScreenshot or video: BIOS: 309========================Detailed description：Hello,I have a problem with my laptop. The CPU gets stuck 2-3 times ...

PorteX · 07-15-2021

HiI'm using the standard mode.

PorteX · 07-12-2021

Thanks,I not sure if this will help find the root cause, but I have found I can unstuck the CPU just by disconnecting the AC adapter (when AC adapter is connected) or by connecting AC Adapter (when the laptop is running on battery).

PorteX · 07-08-2021

Hi,I tried it but it didn't help. Today it happened again, this time when I was watching a movie using VLC (VLC media player) When it happened I had about 68% battery.

PorteX · 07-02-2021

Hello,It happed again today but this time with AC Adapter connected. Battery charged to 80% (in MyAsus I set 80% as the maximum) Any Advice?

PorteX · 07-02-2021

Hello,Usually, it happens during web browsing (I often see this when I close fullscreen video) I'm using Firefox as my primary browser. Yesterday this issue appeared when I had a 40% battery.The laptop was on Better battery Power Mode and the battery...

ASUS - ZenTalk

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UM425IA - CPU 4500U gets stuck on 0.38GHz

Re: UM425IA - CPU 4500U gets stuck on 0.38GHz

Re: UM425IA - CPU 4500U gets stuck on 0.38GHz

Re: UM425IA - CPU 4500U gets stuck on 0.38GHz

Re: UM425IA - CPU 4500U gets stuck on 0.38GHz

Re: UM425IA - CPU 4500U gets stuck on 0.38GHz