Screen Pad plus the touch registers on the main display.
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05-19-2022 04:23 AM
Battery or AC: AC
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
When I touch the Screen Pad plus the touch registers on the main display. Like a touch pad. How do i fix this so touch on the Screen Pad happens on the screen pad
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05-22-2022 06:32 AM
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05-22-2022 06:41 AM
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05-22-2022 07:27 AM
potatosubwooferyes im running win 11@mmitch2k @danielr2 @pooya Are you all running Windows 11 by any chance?
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05-23-2022 10:50 PM
mmitch2k@mmitch2k
- System: Zenbook Duo Pro
- Battery or AC: AC
- Model:
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
========================
Detailed description:
When I touch the Screen Pad plus the touch registers on the main display. Like a touch pad. How do i fix this so touch on the Screen Pad happens on the screen pad
Screen Pad plus the touch registers on the main display.
Could you please tell me the model of the laptop and the version of the system you are currently using?
How to find Model Name
Which version of Windows operating system am I running?Could you please record the process of the problem and provide it to me for reference?
(You could record it through mobile phone video.)
Sorry for any inconvenience it may be caused.
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05-24-2022 04:16 AM
Falcon_ASUSI am also running into the same issue. Randomly started happening today.https://zentalk.asus.com/en/discussion/60707/screen-pad-plus-the-touch-registers-on-the-main-display
Could you please tell me the model of the laptop and the version of the system you are currently using?
https://www.asus.com/support/Article/565/
Could you please record the process of the problem and provide it to me for reference?
(You could record it through mobile phone video.)
Sorry for any inconvenience it may be caused.
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I am using a Zenbook Pro Duo ux582HM and running Windows 11 Pro Version 21H2
Unfortunately, I cannot record a video at this time. Basically, what is happening is, wherever you touch on the screenpad +, a touch indication will show on the main display matching the location of where you touch on the screenpad. There is zero touch activation working on the screenpad currently. but can still use it as a non-touch display. I have also noticed that my ScreenXpert app is not working or responding.
I have also done a factory reset of windows on my laptop and it seems to have fixed nothing.
Thanks for any feedback