This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Screen flickering in standby

thela
Star II
System: Windows 11
Battery or AC: both
Model: UM325S
Frequency of occurrence: permanent
Reset OS:
Screenshot or video:
========================
Detailed description:The (OLED) display starts flickering (light, horizontal lines for a second, changin position on the screen) after getting into standy mode (so when display is turned off). It is no fixed frequency, the lines appear on the screen (about 1 to 5 seconds between 2 lines, showing up). The newest updates and drivers are installed. When the screen is turned on, there is no flickering or any other problems with the screen.
6 REPLIES 6

Falcon_ASUS
Moderator
Moderator
thela

https://us.v-cdn.net/6031231/uploads/2FC02FFWZPBP/20220719-122605.mp4

Here is a video of the flickering screen in standby mode


View post
@thela
Confirmed by the relevant department, we would suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.