System: Windows 10 Battery or AC: Battery Description: Laptop overheats when on battery and I close the lid (sleep mode) Model: Zenbook pro 14 ux480 Frequency of Occurrence: Sometimes Reset OS: No
Hello! My new Zenbook pro 14 overheats when I close the lid and goes to sleep mode. This happens 50% of the times when the pc is on battery and sometimes drains the battery. What could be the cause? Any hint to solve this? Thanks in advance.
Oh guess what another sleeping problem issue with a different hw. @france.dicapua could you try to go into services (type that in the search of the start) and try to disable all the Asus services (by choosing disabled on the startup type). Then test if you have sleep issues. Of course, you'll lose some functionalities but don't be worried you can turn the services back on by selecting "Automatic" as a startup type. But at least we can see if Asus services are the culprit.