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LibraService doesn`t work

alfa_voland
Star I
System: Windows 10
Battery or AC: AC
Description: LibraService doesn`t work
Model: ZenBook Pro Duo UX581GV
Frequency of Occurrence: Always
Reset OS: No
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/16/205944pn1hhqiiogiccg1t.png

LibraService doesn`t work after reinstalling following the instructions popped up this error, previously it was not https://www.asus.com/ru/support/FAQ/1041420/
6 REPLIES 6

Framed
Star I
Hi there - I do have the same issue. The program ScreenXpert doesn`t work anymore - it is complaining about the missing LibraService. Hence I have no access to the elements you usually see on the left side of the second touchscreen. Also the buttons to switch of the second screen or to siwtch the content (above the touchpad) don't work.
So the screenXpert App doesn't start because "ScreenXpert couldn't find the following service: LibraService" and hence the function of the dual screen can't be properly used.
Any idea?

Blake_ASUS
Community Legend II
Hello @Framed ,
Was there any modification or update before the issue occurred?
Please kindly follow the FAQ below to reinstall the drivers,
https://www.asus.com/support/FAQ/1041420
Please noted that the order of installation must be followed.
Thank you.