latency / IO delay problems in windows 11, Zenbook 14X OLED (UX3404), Micron 2400 SSD

[adrianTNT]

I have a Zenbook 14X OLED (UX3404) with Micron 2400 SSD and Intel XE graphics.

In windows 11 I feel it very laggy, in the below video I was showing how in MS Paint you can see line being left behind. I think it is some kind of IO delay or video delay maybe. But everything in windows 11 feels unresponsive, windows, menus, etc.

I tried installing Windows 10 too and it responds perfectly, but in windows 10 I do not find drivers for audio, touchpad and a few more unknown devices in device manager.

I tried the Intel XE video driver from Asus website, from windows update and also from intel directly (3 different deivers), in windows 11 I always get this delay regardless of driver.

I suspect it might be the Micron 2400 SSD too because while downloading a game in Steam, this latency / system unresponsiveness is much more noticeable.

Anything else I can try ? Anyone else has this probem ?

Thanks.

[adrianTNT]

@Falcon_ASUS  

It is ZenBook 14X OLED (UX3404)

Ssd is Micron 2400 1TB and it came with the laptop, I didn't try changing it yet.

[adrianTNT]

On a closer look, the firmware version on Micron site (that returns 404 error) is same as the one reported by Crucial Storage Executive. Firmware version V3MA003 so I guess I have latest version 😕 

Dell website however offers a firmware update for Micron 2400

Firmware: A0419 , date: Oct 2023

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=kj8m4

But Dell's update doesn't run on my Asus.

[adrianTNT]

@Falcon_ASUS I also have a "Service request" that includes the laptop serial number too, the confirmation email says: 

For reference, your email request ID is E24030009295-0001

[Falcon_ASUS]

@adrianTNT 
Due to the lack of Windows 10 drivers for your laptop model, we cannot guarantee the stability of its system or compatibility with drivers.
Regarding the latency issue you reported, we suggest restoring the system to its condition when it was shipped to you and confirming whether the problem still persists. Sorry for any inconvenience it may be caused. 
[Windows 11/10] How to reset the PC

[adrianTNT · Accepted solution]

@Falcon_ASUS I managed to get it working very smooth (with Windows 10).

I installed Windows 10 after enabling Intel Rapid Storage / VMD in bios and putting the drivers on the stick to provide them during windows install.

Then in windows I tried the win 11 drivers again from ASUS and they all work nice on Windows 10, the only one I took from another source was the thunderport drivers (from Intel website).

Now just one item is not installed in device manager "PCI data acquisition and signal processing controller".

In Windows 10 it feels so much smoother, can anyone tell me if installing the Intel Rapid Storage drivers insted of  disabling the VDM in bios has an effect on performance ?