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I have a Asus ZenBook UX363e dock support

Maxxxxy1
Star I

‎04-25-2024 05:05 AM

I have a Asus ZenBook UX363e, is there a dock I can use to charge and support a display?

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8 REPLIES 8

Falcon_ASUS
Moderator
Moderator

‎04-25-2024 05:23 PM

@Maxxxxy1
May I know the exact model of the laptop you are using? 
How to find Model Name

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Maxxxxy1
Star I
In response to Falcon_ASUS

‎04-26-2024 08:51 AM - last edited on ‎04-28-2024 06:18 PM by Moderator

Hi it says
UX363E, see attached.
Thanks. 

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Falcon_ASUS
Moderator
Moderator
In response to Maxxxxy1

‎04-28-2024 06:23 PM

@Maxxxxy1
Your laptop model is UX363EA, and its USB TYPE-C supports the following features:
1.  Data transmission
2. Support display 
3. Support charger
4. Support power in

Regarding the mentioned issue with using a dock, we suggest that you consider purchasing a device from a reputable brand. This should provide better compatibility. Thank you.

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Maxxxxy1
Star I

‎04-29-2024 02:22 AM

yes, thank you. I'm not having any issues with any particular dock as I don't have one. I was merely asking if there one in particular that would work well with it? Thank you.

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